Your questions answered... Trade Area
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Seen something on www.janemeans.com but can't find it on the trade site? Many of our products on our retail site www.janemeans.com are bought in from other suppliers and wholesalers so we cannot offer these trade. Only the products featured in the 'Trade Area' are available at trade prices. How are ribbons sold? All our ribbons are sold in singles so you decide the quantites To keep prices and administration costs down, Sage invoices will be less detailed if you order less than 6 per design (We will of course include a copy of your initial order so you've a breakdown of your items) For example we will not state each individual colour but a total per style i.e. 24 x 3M Stitched Ribbon What's your minimum order? Our minimum order is £75 (Excluding carriage and VAT) Carriage Paid (within the UK mainland only) is £200 How do I order? We don't offer an online facility but as a Trade Customer you can order at our trade shows throughout the year or by email info@janemeans.co.uk Telephone 01522 522544 (10am-3pm) . How do I pay for a Trade Order? We work on a Pro Forma basis and you can pay by: Cheque Debit Card (no charge) Credit Card (Add 3%) BACS (Please remember to tell us when you've made a BACS payment) How long will my order take? As soon as we receive payment we will process and pack your order Items are all in stock unless specified and if we receive your order and payment in the morning, we can generally dispatch it the same day so it's with you the following day. During our Peak periods please allow 48 hours for your order to be processed and packed . How much is Shipping? All trade orders are now sent out with TNT. The standard charge is £9.95 per order for most of Mainland UK If you are in Northern Ireland, Scotland, Wales, Isle of Wight, Highlands, Channel Islands etc. we will get a courier quote for you. Carriage paid is £200 (UK mainland only) You are also welcome to use your own courier or collect from us in Lincoln (by appointment only). If you have a freight forwarder we can also send to their address Can you ship wholesale goods overseas? Yes we ship worldwide. There is an additional £12 international bank charge for BACS payments (this is what our bank charges us). We do ship internationally and can either send with TNT or your own courier. Do you supply other outlets in our area? Can we be exclusive? Exclusivity is only given to existing trade customers who have placed regular carriage paid orders with us. Customers who place ad hoc or small orders will still be entitled to buy from us, however we won't be able to secure exclusivity. For full details of our revised policy please refer to our As we also have a retail business and sell online, our products cannot be sold at the Country Living Fairs or through www.notonthehighstreet.com Do you offer discount for large orders? Yes we offer a discount scheme. This is for a single order received in full (pro forma). £750 receives 4% discount £1500 receives 5% discount £2500 receives 6% discount £5000 receives 10% discount Using our images We are a member of the Copyright Licensing Agency and all images are property of Jane Means. If you wish to use our images for marketing, prior consent will be required from us. Rebranding Our Products Jane Means owns all the intellectual property rights in their own designs and rebranding over the Jane Means logo is strictly forbidden More Questions? .... Please ask! You can phone us on 01522 522544 Our Trade Department is open Monday to Friday 10am-3pm or email us at info@janemeans.co.uk |
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